Frequently Asked Questions

  1. Resizing and Repair
  2. Policies and Ordering Information
  3. About the Designer

1. Resizing and Repair

To avoid resizing and additional charges, please measure wrist before ordering. If the bracelet is to be given as a gift and it is not possible to get a measurement, keep in mind that a 7.5 inch bracelet will fit the average wrist. For resizing, repair, and additional charges, please contact me either by e-mail or phone at: malindai@hotmail.com or (406) 471-1880

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2. Policies and Ordering Information

1. All orders are shipped out within 7 business days of confirmed payment. If for some reason your order cannot be shipped within that time you will receive an e-mail from me.
2. All orders will be shipped with Delivery Confirmation.
3. The cost of shipping is estimated to be within $5.00-$10.00.
4. Your order will arrive in true design's signature wrap.
5. A sales tax of 10.25% will be added to orders from California residents.
6. Returns and Guarantee:
*I want you to be delighted with your purchase!
*The return policy allows you to review your purchase within 4 days.
*If you are dissatisfied for any reason, I will refund your purchase (less shipping and insurance).
*To receive a refund, please contact me via e-mail to arrange for a products' return. Please be sure to
include a telephone number where you can be reached.
*Return the piece in its original soft pouch (pre-paid insured mail) and include your original receipt.
*After 4 days, non refunds or exchanges will be issued.
7. Resizing and Custom orders:
Please contact me at: malindai@hotmail.com or (406) 471-1880 for resizing costs, availability, and charges of custom orders.

Malinda Grommet
P.O. Box 4365
Whitefish, MT 59937

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3. About the Designer

For Malinda Iskiyan, a pastime grew into a profession when word got around about the distinctive jewelry she'd been making for herself and for her friends.
With a passion for being creative and a love of all things girly, she decided to follow her mantra: "be true to yourself" and founded true designs, LLC in 2004. true designs is not only Malinda's small business of her own, it is also a creative outlet.
Her designs revel in texture with precious metals cast, carved and burnished to sculptural effect. She often repurposes found objects, either working them directly into charms or borrowing motifs to impress in sterling silver.
"The first thing I think about when designing a new piece is 'Would I want to wear this myself?'"
Her work can be found at art festivals, online, and in stores throughout Whitefish and Bigfork, Montana.

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